Beauty Sales Supervisor | Luxury Retail | Remote & Growth

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What You'll Be Doing as Sales Supervisor you will be responsible for establishing strong customer relationships through personalized service, achieving sales targets and receivables, and managing stock. The role also includes mentoring and supporting the retailers to achieve the sales target, as well as supporting the implementation of in-store events.

Responsibilities

• Build and maintain strong Supplier/Retailer relationships, addressing all retailer queries on products, pricing, availability, usage, and services.
• Oversee in-store operations through regular store visits, ensuring POS performance, SOP compliance, proper merchandising, stock replenishment, and accurate running inventory during promotions.
• Supervise the full sales cycle, including order follow-up, delivery coordination, collection tracking, and timely payment management.
• Monitor market dynamics, including competitor activities, product innovations, pricing trends, and overall market conditions.
• Support and execute trade marketing activities, ensuring proper implementation of in-store activations, launches, and POS event setups.
• Ensure brand visibility and compliance, maintaining merchandising standards and coordinating with the back-office team for field execution.
• Collaborate with the Sales Manager to define and achieve quantitative and qualitative objectives for events and activations.

What You’ll Need To Succeed

• Minimum 2 years in retail, Pharmacy or FMCG sales.
• Strong interpersonal and communication skills to develop and maintain relationships with internal and external stakeholders.
• Ability to manage stock, monitor market trends, oversee in-store events, and report on sales performance accurately.

What We Can Offer You With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every…