Director of Engineering

Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a significant impact. We are seeking a talented Director of Engineering to lead our engineering teams through a major platform modernization initiative. You will sit at the center of TrueCommerce's effort to consolidate 20+ products onto a single unified foundation — TC.Net — while keeping live customers fully uninterrupted. Leading delivery across cross-functional engineering teams, you will own the release train, run scrum at scale, and directly manage a group of senior engineers and team leads. You are equally comfortable reviewing a risky pull request and running a quarterly planning session. We value our employees with competitive benefits and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! This role is a remote opportunity. What You'll Do: Design and build MCP (Model Context Protocol) skills and tools for the TC.Net agentic layer Write production-quality agentic code using Anthropic Claude API, OpenAI, or equivalent LLM providers Define the team's agentic coding standards — prompt architecture, tool-call design, context management, and evaluation patterns Own LLM cost management: monitor token usage per feature, set cost budgets, choose the right model tier per use case, and enforce cost-aware development practices Build and maintain prompt regression and eval suites to ensure quality gates on non-deterministic outputs Establish guardrails for the agentic Control Layer (governance, approval flows, autonomous action policies) Stay current with the MCP ecosystem, emerging agent frameworks (LangGraph, CrewAI, AutoGen), and LLM provider updates Mentor engineers on agentic patterns — tool use, retrieval-augmented generation, multi-agent orchestration Own sprint ceremonies — planning, review, retrospective, and daily standups Run quarterly Program Increment (PI) planning, aligning all teams to roadmap milestones and surfacing cross-team dependencies Track velocity, remove impediments, and escalate blockers to the engineering leadership team Own the release train — gate what ships, when, and under what conditions Define and enforce feature-flag strategy to enable safe parallel runs on the live TC.Net platform Author and maintain rollback playbooks for every major release Guarantee zero disruption to existing TC.Net customers throughout the modernization Directly manage team leads and senior individual contributors; run regular 1:1s, set growth plans, lead performance review cycles Participate in hiring panels — assess both technical bar and team culture fit Review high-risk pull requests — scheduler refactors, canonical data model changes, authentication flows Contribute to architecture decisions as a peer, not only as an approver Debug production incidents directly; write occasional internal tooling to stay technically sharp Requirements for Success: 8–12+ years in software engineering, with at least 3 years in an engineering management or delivery leadership role Proven experience running scrum across multiple concurrent teams, including PI planning Agentic / AI-assisted development experience working with LLM tooling in an engineering workflow Direct people management of 10+ engineers, including performance conversations and growth planning Hands-on coding ability in .NET / C# — can read, review, and reason about production code Experience owning release trains on live, customer-facing platforms with zero-disruption requirements Strong command of feature flags, dark launches, and strangler-fig migration patterns Experience with integration platforms and API-first architecture Familiarity with cloud delivery on Azure (CI/CD pipelines, DevOps, observability) Preferred: experience in supply chain, EDI, B2B integration, or ERP-adjacent platforms Preferred: hands-on experience with Azure DevOps, Terraform, or similar IaC tooling Preferred: background working in a product-led, platform modernization context Perks & Benefits Remote first and casual work environment 401k with 3.5% company match and vested after 2 years 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays Medical, dental, vision and other life/health insurance plans Paid parental leave Wellness reimbursement program Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information.