Director of Property Management
The Director of Property Management leads the full operations and performance of Green Ocean Property Management’s 300+ scattered, multi-site residential, multifamily, and HOA properties. These properties are spread across many locations and are not in one single building. This role is in charge of strong operations, happy owners, great teams, rule compliance, and profit, while also helping the company grow and onboard new properties.
Key Responsibilities
Leadership & People Management
- Lead and support a team of Property Managers, Leasing Managers, and support staff managing 300+ scattered properties.
- Set clear KPIs for:
- Occupancy
- Rent collection
- Maintenance response times
- Compliance and reporting
- Hire, train, coach, and grow the property management team.
- Hold leaders and managers accountable for results.
Operational Excellence
- Oversee daily operations for scattered, multi-site residential and HOA properties.
- Make sure standards are followed across all locations.
- Track and maintain performance goals:
- Vacancy at 3% or less
- 21 days or less on market
- On-time renewals
- Strong rent collection
- Oversee property turns, inspections, and tenant experience across all sites.
Client & Board Relations
- Act as the top escalation point for property owners and HOA boards.
- Prepare and present:
- Performance reports
- Budgets
- Capital planning recommendations
- Support contract renewals and help grow accounts through added services like maintenance and vendor programs.
Financial & Compliance Management
- Partner with Finance to ensure accurate:
- Budgets
- Rent rolls
- Reserve tracking
- Monitor delinquency and enforce collection policies.
- Ensure all scattered properties follow local and state laws, safety rules, and insurance requirements.
Growth & Portfolio Optimization
- Work with Business Development to onboard new scattered and multi-site properties smoothly.
- Standardize SOPs so the portfolio can scale without losing quality.
- Identify extra revenue opportunities such as:
- Maintenance
- Snow removal
- Landscaping
- Vendor programs
Qualifications
- 8+ years in property management.
- 4+ years in a senior or director-level role.
- Strong experience managing large, scattered, multi-site portfolios.
- Solid knowledge of leasing, HOA operations, and property financials.
- Proven ability to lead teams and manage performance.
- Strong communication skills with owners, tenants, and boards.
- Experience with systems like Buildium, AppFolio, Asana, and Google Workspace.
- Comfortable using KPIs, budgets, and reports to drive decisions.
Compensation & Benefits
- Competitive base salary.
- Paid Time Off:
- 10 paid holidays
- Health benefits.
- Clear career growth opportunities.