Director, Strategic Operations
Curana Health is on a mission to radically improve the health, happiness, and dignity of older adults — and we are scaling quickly to do it. As a national leader in value-based care, we partner with senior living communities and skilled nursing facilities across 32 states, offering a comprehensive suite of solutions including on-site primary care, Accountable Care Organizations, and Medicare Advantage Special Needs Plans proven to enhance outcomes, streamline operations, and create new financial opportunities for the communities we serve. Founded in 2021, we now care for 200,000+ seniors across 1,500+ communities, supported by a team of more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from every background — all working toward the same goal. We are intentional about how we grow, and that intentionality shows in our results: Curana Health is a proud Inc. 5000 honoree, ranked #147 among America's fastest-growing private companies. If you are looking to make a meaningful impact on the senior healthcare landscape, you are in the right place. For more information about our company, visit CuranaHealth.com.
Summary
We are looking for a Director, Strategic Operations to help build the execution infrastructure our Medical Group needs to grow. This role is for a builder: someone who brings consulting-caliber analytical rigor, a bias toward action, and the ability to move fluidly between high-level strategic design and hands-on individual contributor work. You will start by leading the stabilization and scaling of our Care Management programs, bringing structure, visibility, and accountability to a complex set of interdependent initiatives. As that work is established, the role expands to own broader Medical Group priorities: telehealth expansion, new service line development, care model optimization, and clinical operating model design. This is a high-visibility role with direct access to executive leadership, meaningful ownership from day one, and a genuine opportunity to shape how care is delivered at scale for one of the most complex and underserved patient populations in the country. Essential Duties & Responsibilities Portfolio & Program Leadership Own and manage a portfolio of cross-functional care management initiatives, ensuring clear accountability, realistic timelines, and disciplined prioritization Identify gaps, redundancies, and sequencing conflicts across concurrent interdepartmental workstreams and drive resolution Establish reporting cadences, dashboards, and operating rhythms that create visibility and support decision-making at the C-Suite level Translate loosely defined executive priorities into structured project plans, milestones, and execution roadmaps Care Delivery & Clinical Operations Drive creation, implementation, and expansion of key care delivery capabilities, including telehealth and ancillary services Design scalable clinical operating models including cross-coverage protocols, resource deployment, and care team structure Partner with technology, analytics, and operations teams to integrate tools, including AI-enabled solutions, that improve workflows and patient management Support development of clinical leadership models, including roles, expectations, and feedback loops for frontline and administrative leaders Process & Organizational Effectiveness Build repeatable, transferable processes and transition stabilized work into sustainable ownership across the organization Bring discipline to prioritization and sequencing across competing initiatives in a fast-moving environment Manage and develop a team of three high-performing early-career contributors, providing mentorship, clear direction, and meaningful growth opportunities
Qualifications
Background & Experience Minimum of 4 years of experience in management consulting, strategy, or high-impact operations roles Consulting firm experience strongly preferred; candidates who have transitioned from consulting into an operator role in healthcare are particularly compelling Healthcare experience; value-based care, care delivery, or health services strongly preferred Direct exposure to clinical operations, population health, or care management programs is a significant plus Demonstrated success leading complex, cross-functional initiatives from ambiguous starting point through measurable execution Proven ability to manage and align multiple senior stakeholders, including C-Suite executives, across competing priorities Analytical Horsepower Exceptional quantitative and analytical skills; ability to build rigorous frameworks, structure ambiguous problems, and translate findings into clear, actionable recommendations Track record of synthesizing complex, multi-source information into executive-ready narratives and crisp decision frameworks Advanced Excel and PowerPoint fluency required; SQL proficiency strongly preferred Genuine appetite for leveraging AI and modern tooling to improve workflows, processes, and decision-making Mindset & Working Style Operates with urgency and ownership; does not wait for perfect information to take action Thrives in ambiguity and creates structure where little exists Equally comfortable doing rigorous individual contributor work and leading a room of executives High standards for quality, clarity, and follow-through; the kind of person who closes every loop Deep curiosity about healthcare, care delivery models, and the challenge of serving complex patient populations Education Bachelor's degree required MBA preferred