eCommerce Marketing Specialist

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description PAR is looking for an eCommerce Marketing Specialist to support the day-to-day operations, merchandising, and customer experience of our Shopify Plus storefronts — where franchise operators and restaurant groups shop for PAR hardware and technology solutions. This is a great opportunity for a marketer with solid eCommerce fundamentals who wants to deepen their experience in a complex B2B environment. You don't need to be a developer — you need to be a clear communicator, a creative problem solver, and someone who can hold a conversation with both a franchisee operator and an internal IT team. You'll work alongside Demand Generation, Sales, IT, Data & Systems, and Operations, and serve as the primary point of contact for storefront questions inside and outside the company. Position Location Remote · Reports to: Senior Manager, Growth Marketing Unleash your potential: What you will be doing and owning: Storefront Operations & Merchandising Maintain and update PAR's Shopify Plus storefronts — adding new products, updating listings, and keeping content current based on input from Product and Operations teams Support the ongoing modernization of existing storefronts, including UI improvements and experience audits Create and update storefront assets — banners, product imagery, and page layouts — using Canva and similar tools Customer & Internal Support Serve as the primary point of contact for franchisee operators and internal teams on storefront access, login issues, and purchasing questions Troubleshoot issues on behalf of franchisees — diagnosing why something isn't working on their end and coordinating with IT or platform support to resolve it Manage user access and account setup for enterprise customer groups Creative Problem Solving & Cross-Functional Collaboration Translate unique operator or operational needs into practical storefront solutions — you don't need to build them yourself, but you need to understand what's needed, communicate it clearly to the right internal teams, and know when it's working correctly Act as the connective tissue between what franchisees need, what operations requires, and what IT can build — communication and organizational skills are the most important thing you bring to this work What We're Looking For 2–4 years of experience in marketing, eCommerce, or digital operations Hands-on Shopify experience; Shopify Plus familiarity a plus Comfortable navigating platform settings, third-party apps, and basic storefront configurations — without needing to write custom code Highly professional and confident communicating with enterprise customers and internal stakeholders at all levels Strong organizational skills and ability to manage multiple requests simultaneously Additional Skills: Exposure to B2B eCommerce or enterprise purchasing environments Familiarity with Salesforce, ERP platforms, or middleware tools Experience working alongside implementation partners, IT teams, or app vendors Understanding of UX/UI best practices and front-end performance basics Interview Process Interview 1: Phone screen with Talent Acquisition Interview 2: Video interview with Hiring Manager (MS Teams) Interview 3: Video interview with the Team (MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.