German Speaking Customer Advisor (Remote in Greece)
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100% Work from Home (Must live in Greece)
* In the European insurance industry, trust is everything. We are looking for German-speaking professionals to join our remote team representing one of Germany's most famous insurance brands. Working from your home office anywhere in Greece, you will manage insurance plans and handle important claims for over 13 million customers. This role allows you to work for a top German company while enjoying the great lifestyle that Greece offers. Your Main Tasks Policy Expert: Give professional advice on different insurance products—like car, liability, and property insurance—to make sure customers have the right coverage. Claims Support: Guide customers through the claims process with clear info and a helpful attitude during stressful situations. Build Loyalty: Keep customers happy by reviewing their coverage and providing excellent account support. Technical Accuracy: Use specialized insurance software to manage customer data under strict German privacy rules (GDPR). Team Input: Help our remote team stay excellent by suggesting ways to improve our daily work processes. What We Are Looking For Languages: Native or fluent German (C1/C2 level) to explain complex contract details, plus professional English (B2 level) for team reports. Analytical Skills: The ability to look at complex information and give smart, high-value advice to customers. Calm Under Pressure: The strength to stay professional and helpful when dealing with expensive claims or sensitive questions. Self-Discipline: A proven ability to stay productive and keep customer information private while working entirely from home. Background: Experience in finance, insurance, or law is a big plus, but not required—we provide a full training academy for the right candidates.
What We Offer
Great Pay: A competitive salary paid 14 times per year, plus extra performance bonuses. Health: Private health and life insurance starting on your very first day. Home Office: We ship high-quality computer gear and office tools directly to your door. Career Growth: Clear pathways to move up into specialist or management positions. Moving Support (If you are relocating to Greece) Flights: We fully pay for your plane ticket to Greece. Housing: Four weeks of premium hotel stay when you arrive to help you settle in easily. Paperwork: Personal assistance getting your local Greek tax number (AFM) and social security number (AMKA).