Key Account Manager
Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. Exempt, Grade 14 Sales Incentive Program (SIP) eligible Position Summary Solenis is seeking a driven Key Account Manager to manage and expand a portfolio of Industrial Water Treatment accounts, serving as a key partner to customers by delivering both technical expertise and commercial value. This individual will act as a primary point of contact for assigned accounts, ensuring strong relationship management, reliable program performance, and sustained business growth across the territory.
Key Responsibilities
Maintain and grow existing customer relationships Review and optimize treatment programs through routine monitoring and testing Provide strong on-site technical support for mill water systems, particularly on the water side of operations Deliver expertise across:Cooling systems Boiler systems Wastewater systems Power & recovery cycles and boiler water treatment programs in pulp & paper mills Conduct on-site training and engagement with customer plant personnel Develop and execute sales plans for new opportunities Manage account profitability (pricing, chemical usage, receivables) Drive safety improvements and process optimization at customer sites
Requirements
Bachelor’s degree (technical preferred; experience may substitute) Minimum 3+ years of experience working in or supporting pulp and paper mills (required) Experience supporting or working with power & recovery systems and boiler water chemistry (required) Strong ability to provide hands-on water treatment technical support in a mill environment Strong relationship management and communication skills Ability to operate independently in a field-based environment We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected] The expected compensation range for this position is between $73,410.00 and $107,657.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.