Listing and Transaction Coordinator (White-Glove Service)
Listing & Transaction Coordinator (White-Glove Service) Remote - Work From Home Contract | Paid Per Closing | On-Call Responsiveness Required
About Us
We are a boutique, referral-based brokerage actively scaling. Our reputation is built on relationships, repeat business, and referrals - which means every customer experience must be exceptional. Role Overview We are seeking an extremely thorough, service-centered Transaction & Listing Coordinator who delivers true white-glove service and understands how to create a smooth, elevated experience from start to finish. The ideal candidate proactively thinks ahead, resolves issues before they arise, and refuses to allow loose ends. Our transactions may include residential and commercial. All brokerage-required templates and systems will be provided. White-Glove Service Standards
- Operate with urgency, professionalism, and care at all times
- Communicate proactively - no surprises, no chasing
- Confirm and double-check details proactively
- Treat every customer as our most important one
- Continuously look for ways to elevate the customer experience
- Go above and beyond at all times
Transaction Coordination Responsibilities
- Oversee, manage and coordinate transactions from executed contract through closing with full accountability
- Review contracts and paperwork for completeness, accuracy, and risk points
- Build and manage timelines, contingencies, and deadlines
- Coordinate with customers, agents, lenders, title companies, inspectors, and vendors
- Resolve issues before they impact deadlines or customer confidence
- Maintain meticulous CRM and transaction records
- Prepare files for compliance review and ensure nothing is missing
- Confirm closing logistics and details in advance
- Keep agents and management informed of transaction details at all times
Listing Coordination Responsibilities
- Oversee, manage and coordinate files from signed agreement through active status and launch
- Ensure required paperwork and disclosures are complete and compliant
- Coordinate photography, staging, vendor scheduling, and MLS entry
- Maintain accuracy in MLS data and marketing assets
- Support listing launch timelines and customer communication
- Keep agents and management informed of transaction details at all times
Required Qualifications
- Active real estate license with transaction experience OR personal experience selling and buying personal homes
- Ability to gain strong knowledge of contracts, timelines, and compliance processes
- Exceptional attention to detail and follow-through
- Ability to manage multiple active files simultaneously
- Professional, calm, and solutions-focused communication style
- Technology proficiency (CRM, MLS, transaction platforms, e-signature tools)
Compensation & Structure Paid per listing and closing (1099 contract position). Part-time to full-time workload based on volume, with growth opportunity as we scale. Fully remote with required responsiveness during active listings and transactions. Pay: $20,000.00 - $30,000.00 per year Application Question(s):
- What does "white glove service" mean to you in a real estate transaction?
- Share an example of a home buying/ selling experience that required elevated problem-solving. How did you navigate the process? Tell us what was challenging and why?
- Scenario - Multiple Moving Pieces
You are managing: 3 listings preparing to go live this week 4 properties under contract 2 closings scheduled for Friday At the same time: A lender requests an addendum immediately A stager needs access coordination A customer is asking about appraisal timing How do you prioritize? What systems do you rely on to ensure nothing falls through the cracks? Walk us through your thought process. Work Location: Remote