Manager, Accounts Receivable (Remote Opportunity)

Profile We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only). Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This position is responsible for working with the customers, internal staff and subcontractors to pursue collections of past due amounts, identification and resolution of issues that led to non-payment, and establishment, monitoring and improvement of associated processes and reporting. This person will manage a team of collections and claims specialists. The Accounts Receivable Manager will work closely with the claims subcontractor and claims team to minimize open accounts receivable. Education & Experience Required: Bachelor s Degree in Accounting or related field If supporting TRICARE contract, must be a U.S. Citizen If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation Five (5) years of increasingly responsible management and supervisor experience, or any combination of education and experience that provides an equivalent background 5+ years accounting experience that includes Billing and Collections procedures Accounts Receivable knowledge/experience Strong attention to detail Proficient in Excel with advance functions such as pivot tables, vlookups, macros, as well as general ledger and account reconciliation experience Strong communication, problem solving and troubleshooting skills Critical analytical skills and the ability to clearly communicate results of analysis to management Preferred PeopleSoft or other ERP system experience preferred

Key Responsibilities

Manage accounts receivable team to ensure timely and accurate recording, collection, reconciliation and reporting of accounts receivable. Responsible for providing weekly A/R report to CFO to communicate the Company s accounts receivable and future cash flow projection. Oversee collection activities such as sending inquiries, communicating with customers and managing and supporting the team of collections and claims department personnel. Pursue efforts to improve the efficiency of the accounts receivable department by continuously auditing and reviewing the existing processes. Maintain accurate records and reconciliations of healthcare claims billings, cash receipts, and receivables by location. Establish and maintain collections process including procedures and appropriate contacts with customers. Includes establishment and maintenance of method for capturing information about the process (e.g. dates of calls or correspondence, outcomes if other than payment). Place collection calls / correspondence in a professional manner with appropriate follow up as needed. Designs, maintain and distributes accurate reports that provide insight on accounts receivable, aging, overpayments, etc. Responsible for the hiring, training, management, and coaching of staff. Perform other tasks and duties as assigned. Competencies Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Excel. Information Management: Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Knowledge of fundamentals of accounting and sound business processes; extensive knowledge of Microsoft Excel; proficient with Word; process diagram and documentation experience preferred; research and project management skills; knowledge of GAAP. Working Conditions Working Conditions Availability to work non-regular hours as required Works within a standard office environment, with minimal travel required Extensive computer work with long periods of sitting Company Overview Taking Care of Our Nation s Heroes. It s Who We Are