P&O Business Partner, Medical Operations

Job Description:

• Provide strategic support, coaching, and guidance to Associates and Leaders on a wide range of P&O matters, including total rewards, talent & culture, talent acquisition, workforce planning, performance management, change management, employer branding, retention & engagement, communication, and conflict management.
• Champion a “people first mindset” by supporting, training, and coaching Associates on field-facing P&O initiatives and signature processes.
• Collaborate closely with Field and Hospital leadership teams to develop and execute people planning, setting goals around people results, including recognition, retention strategies, and other people-related milestones.
• Utilize evidence-based approaches to identify trends, influence people strategies, and recommend workplace enhancements aligned with operational goals and priorities.
• Foster strong relationships with field and hospital leaders, balancing the needs and priorities of various stakeholders to ensure alignment and effective collaboration.
• Lead the local execution of current and future P&O (HR/People) programs with in-scope field and hospital Associates.
• Collaborate with the data team to analyze people metrics (monthly, quarterly, annually) and deliver strategic, actionable insights and recommendations for continuous improvement action plans, leveraging all available data resources.
• Build strong partnerships and collaborate with the Associate Relations & Support Office team to provide a holistic P&O support model.
• Represent the voice of the field teams in forums to champion a positive Associate experience and represent the voice of the support office with the field teams.
• Model the VCA and Mars Culture in decision-making, actions, and behaviors, while leading the execution of one or several signature processes such as the Mars Associate Survey (MAS) and Performance Development Process (PDP).

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
• 5+ years of experience in a P&O or HR business partner role, ideally within a large, multi-site organization.
• Expertise in talent management, talent acquisition, learning and development, associate engagement, total rewards, and organizational design and development.
• Excellent interpersonal and communication skills with the ability to influence and partner at all levels.

Benefits:

• medical
• dental
• vision
• paid vacation/sick days
• 401(k)
• generous employee pet discounts and more!