Regional Admissions Lead (Specialty)
About the position Regional Admissions Lead (100% Remote) Acadia Healthcare If you are a mission‑driven professional with a passion for helping individuals and families access behavioral healthcare, Acadia Healthcare invites you to join our team as a Regional Admissions Lead. This role is critical in guiding individuals seeking treatment and supporting multiple facilities across our nationwide network.
Our Mission
We are improving the lives we touch.At Acadia Healthcare, we are dedicated to excellence in treating mental health, addiction, eating disorders, trauma, and co‑occurring conditions. We value collaboration, compassion, and a patient‑first approach while supporting our teams through a culture of trust, growth, and shared purpose.
About the Role
The Regional Admissions Lead plays a key role in the intake and admissions process, serving as a trusted point of contact for patients, families, and referral partners. In this role, you will: Support admissions operations for multiple facilities within your region Assist individuals and families seeking treatment by collecting clinical and demographic information Review prospective admissions for appropriateness based on criteria and policies Provide day‑to‑day guidance and feedback to admissions team members Maintain quality assurance standards and best operational practices Build strong communication loops with referral sources and community partners Coordinate assessments, transportation, and next steps for incoming patients Document all admissions processes accurately and professionally You will represent Acadia Healthcare with empathy, professionalism, and exceptional customer service — helping people access the right level of care at a critical moment in their lives.
Responsibilities
- Support admissions operations for multiple facilities within your region
- Assist individuals and families seeking treatment by collecting clinical and demographic information
- Review prospective admissions for appropriateness based on criteria and policies
- Provide day‑to‑day guidance and feedback to admissions team members
- Maintain quality assurance standards and best operational practices
- Build strong communication loops with referral sources and community partners
- Coordinate assessments, transportation, and next steps for incoming patients
- Document all admissions processes accurately and professionally
Requirements
- College degree preferred
- Two years of healthcare admissions experience, ideally in behavioral health, substance abuse, or mental health
- Strong communication and customer‑service skills
- Ability to collaborate across multiple departments and facilities
- High attention to detail with exceptional organizational skills
- Comfort working in a fast‑paced, emotionally sensitive environment
- Experience using CRM or electronic health record systems preferred
Nice-to-haves
- Certified Addictions Counselor (CAC)
- Certified Chemical Dependency Counselor (CCDS)
- Certified Employee Assistance Program (CEAP)
- CPR and de‑escalation/restraint certification (provided upon hire)
- First Aid certification may be required depending on facility/state
Benefits
- Comprehensive Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) + recognized holidays
- Company‑paid Basic Life and AD&D Insurance
- Employee Assistance Program (EAP) and wellness resources
- Ongoing training and opportunities for career growth