[Remote] Account Development Manager, Healthcare - Print

Note: The job is a remote job and is open to candidates in USA. Staples is dedicated to serving the healthcare industry, and they are seeking an Account Development Manager to engage with healthcare entities and provide tailored solutions. The role involves researching and prospecting healthcare organizations while developing new business opportunities and managing key accounts within the healthcare vertical.

Responsibilities

• Identifying the unique needs of healthcare institutions and developing a comprehensive customer acquisition strategy which drives value
• Developing new print business opportunities within existing healthcare accounts
• Partnering with Key Account Executives and Print Key Account Executives to identify opportunities within existing customer base
• Independently scheduling appointments, typically with Marketing, Procurement, or Operational executives
• Developing tailored programs with customized pricing using a consultative selling approach
• Develop account sales and strategy as well as manage the account handoff process in a team selling environment
• Achieve/exceed sales targets for a defined sales and GP quota and earn uncapped commissions above target
• Responsible for $7.5M+ in new pipeline annually, $2.5M+ in won business, $1.5M+ in incremental billed revenue
• Up to 30% travel throughout assigned geography (multiple states) for customer meetings
• Engage in regular communication with various internal teams, such as sales, marketing, product development, and customer service, to align strategies, share insights, and coordinate efforts
• Participate in internal account planning meetings to discuss and strategize on how to best meet the needs of healthcare clients
• Communicate performance metrics, sales forecasts, and account status reports to internal stakeholders
• Provide feedback to internal teams based on interactions with healthcare clients
• Collaborate with internal training and development teams to ensure that the sales and service teams are equipped with the knowledge and skills needed to effectively engage with healthcare clients
• Engage in strategic discussions with leadership to align account development goals with overall business objectives
• Conduct regular meetings with healthcare clients to understand their needs, present solutions, and discuss account plans
• Communicate with healthcare clients during contract negotiations, discussing pricing, terms, and service level agreements
• Conduct periodic account reviews with healthcare clients to assess the performance of products and services, gather feedback, and identify opportunities for improvement or expansion of services
• Use written communication, including emails and formal documents, to provide updates, share information, and document important aspects of the client relationship
• Organize and facilitate workshops or training sessions for healthcare clients, providing them with insights into industry trends, new products, and best practices for optimizing Staples Print solutions
• Engage in networking events within the healthcare industry to build and maintain relationships with key stakeholders

Skills

• Bachelor's preferred in Sales or Marketing or related field
• Computer knowledge, including extensive internet navigation and demonstrated experience using Microsoft Office Suite
• Previous print marketing knowledge, program sales preferred
• General Knowledge: Healthcare Products Pricing, Competition, and Sales Objectives
• Previous experiences using Salesforce.com or a comparable sales tool

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• And more!

Company Overview