[Remote] Account Director, Creative, Palladian Partners (Contingent)
Note: The job is a remote job and is open to candidates in USA. Altarum is a nonprofit organization dedicated to improving the health of underserved populations. They are seeking an Account Director for their Palladian Partners team to manage complex projects and client relationships, ensuring high-quality work and driving growth through strategic communications and marketing efforts.
Responsibilities
- Oversee and direct planning, research, content, and strategy development of complex efforts
- Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams
- Take responsibility and accountability for larger projects, including the work and the process
- Create momentum within the team to deliver high quality work and identify opportunities to drive growth
- Think one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome them
- Provide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the team
- Design and implement process improvement efforts in strategic and innovative ways
- Prioritize and delegate assignments and requirements, as needed
- Model and encourage company values
- Influence decisions and drive change
- Participate in the hiring and onboarding of new team members
- Help drive the new business process including organic growth
Skills
- Bachelor's degree or higher in communications, graphic design, or related field
- 8+ years of experience in communications and/or design roles; health focus preferred
- Familiarity with federal accessibility standards for digital products is a must
- Strong written and verbal communication skills
- Action-oriented, organized, proactive, and adaptable approach to complex account and team management and development
- Demonstrated track record in building team and client relationships and delivering programs
- Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative selling
- Demonstrated attention to detail and commitment to customer service
- Candidates must be currently eligible to work in the United States; sponsorship is not available
- Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager
- Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work
- Because this role supports federal clients, you'll need to complete a federal background investigation to determine your suitability for federal employment
- You may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian's standard background process
- Prior communications firm and/or government or government consulting experience preferred
- Multimedia/video experience strongly preferred
Company Overview