[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. Allied Benefit Systems is a company that specializes in managing self-funded group health plans. They are seeking an Account Manager who will oversee an assigned book of clients, ensuring their satisfaction and managing communications between clients and various departments.
Responsibilities
- Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans
- Provide communication regarding industry and legislative updates and ACA compliance
- Manage and resolve escalated employee issues
- Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention
- Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
- Prepare and host employee presentations, employer portal training, and executive summary report reviews
- Troubleshoot, identify, and improve internal processes with various Allied departments
- Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive
- Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups
- Cross sell various Allied solutions to existing clients
- Other duties as assigned
Skills
- BA/BS or equivalent work experience required
- At least three years' experience in an account management role required
- Excellent working knowledge of employee medical benefit plans required
- Excellent written and verbal communication skills
- Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications
- Public speaking and an ability to present benefits and compliance
- Organized
- Experience with group health insurance and self funded health plans preferred
- Life and Health Insurance Producers license preferred
Benefits
- Medical
- Dental
- Vision
- Life and Disability Insurance
- Generous Paid Time Off
- Tuition Reimbursement
- EAP
- Technology Stipend
Company Overview