[Remote] Accounts Receivable Accountant

Note: The job is a remote job and is open to candidates in USA. The Digital Dept. is seeking a highly organized and detail-oriented Accounts Receivable & Billing Accountant to join their Accounting team. This role will be responsible for managing client invoicing, maintaining billing records, supporting payment application processes, and ensuring compliance with complex client invoicing requirements and contracts.

Responsibilities

• Manage and prioritize a high-volume Accounting Inbox, ensuring timely responses and resolution of inquiries
• Generate, review, and distribute client invoices in accordance with contractual terms and client-specific billing requirements
• Interpret and follow complex invoicing instructions, including purchase order requirements, portal submissions, payment routing instructions, and client-specific processes
• Maintain accurate client billing information and ensure records are updated promptly across internal systems
• Review campaign documentation, contracts, and supporting records to verify invoice accuracy and completeness
• Enter and maintain invoicing and payment procedure information within company systems, including NetSuite and Quickbase
• Submit invoices through various client payment portals and ensure compliance with submission requirements
• Monitor invoice status and assist with payment tracking and payment application processes
• Research and resolve billing discrepancies, invoice rejections, and payment issues in a timely manner
• Issue credit memos and invoice revisions when necessary
• Partner closely with the Collections team to support collection efforts and resolve outstanding balances
• Communicate professionally with clients regarding billing inquiries, invoice submissions, payment status, and account-related questions
• Collaborate with Campaign Teams, Talent Managers, Talent Coordinators, and Operations teams to resolve billing-related issues
• Identify process inefficiencies and recommend improvements to strengthen billing accuracy, operational efficiency, and cash flow
• Assist with special projects, reporting, audits, and process documentation as assigned

Skills

• Minimum of 3-5 years of Accounts Receivable, Billing, or related accounting experience required
• Strong understanding of accounts receivable processes, invoice management, and payment applications
• Exceptional attention to detail and commitment to accuracy
• Strong organizational and time-management skills with the ability to manage competing priorities
• Excellent written and verbal communication skills
• Ability to independently research issues, identify root causes, and implement effective solutions
• Demonstrated ability to work both independently and collaboratively within a remote environment
• Comfortable navigating ambiguity and adapting to changing priorities and processes
• Professional, proactive, and customer-service oriented approach when working with clients and internal team members
• Experience working with complex client billing requirements and invoicing procedures preferred
• Proficiency with Microsoft Office, particularly Excel
• Experience with NetSuite, Quickbase, Coupa, Stipe, and client payment portals is highly preferred
• Curious and eager to learn new processes and systems
• Strong sense of ownership and accountability
• Ability to identify trends, anticipate issues, and proactively recommend solutions
• Comfortable working in a dynamic, high-growth environment
• Experience supporting operations within marketing, media, talent management, advertising, or agency environments is a plus

Company Overview