[Remote] Analyst II, Trust and Safety Analytics
Note: The job is a remote job and is open to candidates in USA. Affirm is reinventing credit to make it more honest and friendly, and they are seeking an Analyst II for their Trust and Safety Analytics team. The role involves analyzing data to optimize fraud prevention strategies and improve user conversion, while collaborating with cross-functional teams to enhance the overall customer experience.
Responsibilities
- Proactively explore data and identify opportunities to help accelerate product development or improve existing products in Trust and Safety, and drive the analytical work of online experiment to optimize the existing strategies to achieve better conversion rate
- Translate analysis and trends into recommendations for business logic to improve identity and fraud conversion rates or fraud rates
- Develop scalable frameworks to manage tiered cutoffs for proprietary fraud machine learning models
- Evaluate innovative data sources to solve fraud risk, and partner with the data engineering team to develop and maintain the data pipelines for our core datasets for analytical purposes
- Own end-to-end analytics workflow, including defining success and performance metrics, socializing them across the organization, and creating actionable dashboards and reports
- Partner with Machine Learning on building fraud and identity verification strategies for new product, market, and user segments
- Partner closely with Product and Engineering to identify highest impact points in the funnel to drive user acquisition and retention
Skills
- 2-4 years work experience in customer risk management at a payments or financial company
- Fluent in SQL and Python
- A team player with ability to collaborate and influence across different teams in the organization
- Ability to clearly communicate findings and recommendations to both technical and non-technical audiences
- Passion to understand how the product works and how to change to make it more effective
- Strong time management skills and the ability to manage multiple projects and priorities
- Able to thrive in a fast-paced environment and be responsive and available during high intensity moments
- Bachelor's or Master's degree in a quantitatively rigorous discipline like engineering, statistics, math, or economics desired
- Knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company Overview
- Affirm is a financial technology services company that offers installment loans to consumers at the point of sale. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.affirm.com.
Company H1B Sponsorship
- Affirm has a track record of offering H1B sponsorships, with 104 in 2025, 96 in 2024, 133 in 2023, 179 in 2022, 132 in 2021, 57 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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