[Remote] Business Development Manager

Note: The job is a remote job and is open to candidates in USA. JBT Marel is a company focused on developing customer relationships and driving sales. The Business Development Manager will pursue new account opportunities, manage customer relationships, and ensure ongoing engagement to foster long-term loyalty and satisfaction.

Responsibilities

• Manage the relationship with customers (infrequent purchasing, limited potential) to identify new opportunities (virtual only)
• Proactively create new leads / opportunities by following up with potential new customers (e.g.,previously lost orders, first-time introduction)
• Manage opportunity pipeline of geography and ensure it is continuously filled
• Ensure continuous engagement and networking to keep customers informed about new product introductions, industry trends and best practices, end market insights, etc
• Facilitate hand-over of customers to Strategic Account Managers in case customer potential is increasing throughout engagement
• Own the end-to-end sales process and drives coordination with all involved stakeholders in cases of concrete opportunities, including:
• Proactive identification of opportunities (incl. feasibility assessment)
• Definition of scope, budget, timeline, etc. jointly with JBT stakeholders
• Preparation and negotiation of quote until contract closure § Hand-over to responsible project manager
• Drives account management for a specific customer segment incl. standardized assessment of account needs and opportunity identification
• Ensures direct sales coverage incl. on-site engagement in cases of new sales opportunities and virtual engagement to drive continuous improvement
• Maintains customer interactions through virtual events (e.g., seminars on JBT end markets, industry best practices, new product introductions)
• Strong motivation to approach (new) customers and create opportunities/leads
• Ability to show value-add to customers, resilience in converting opportunities into sales
• Experience in account planning, able to develop and implement strategies for growth and retention across customer segments
• Quick understanding of customer demands, incl. ability to adapt to large array of cultures
• Ability to understand market trends and make recommendations, even with incomplete information
• Good food processing knowledge and key equipment process knowledge
• Experience in customer management with strong negotiation and influencing skills
• Strong relationship management experience, highly motivated in driving commercial value by customer engagement
• Strong interpersonal skills, capable of communicating with customers across seniority levels

Skills

• Bachelor's degree in a related discipline (e.g. marketing, business) or related field required
• 5+ years' experience in sales, customer service or account management
• Experience in food processing or industrial goods manufacturing
• Experience in Capital Equipment sales in food industry

Benefits

• 40% Sales Incentive

Company Overview