[Remote] Business Development Manager - Office Products & E-Commerce
Note: The job is a remote job and is open to candidates in USA. Lavazza Group is an internationally recognized company present in 90 countries, seeking a Business Development Manager for their Office Products and E-Commerce division. This role involves developing and leading strategies to enhance Lavazza's B2B E-Commerce presence, managing channel performance, and collaborating cross-functionally to achieve business goals.
Responsibilities
- Develop and execute strategies to drive sales growth across B2B e-commerce channels, including Office Products accounts, key marketplaces, and direct-to-consumer platforms. Identify and launch new channel and account opportunities
- Manage end-to-end performance of assigned channels, including sales forecasting, budgeting, and achievement of revenue and profitability targets. Partner with Finance to optimize customer and channel economics
- Build and implement data-driven strategic plans informed by business performance, customer insights, and market trends to improve market share, customer experience, and long-term growth
- Lead pricing strategy across channels in alignment with overall B2B objectives. Develop and execute integrated go-to-market and promotional plans to drive incremental sales
- Partner with Marketing to manage product assortment, digital merchandising, and content strategies, ensuring a compelling online presence that supports customer acquisition and retention
- Develop and execute joint business plans with key customers, aligning on shared objectives and leveraging customer strengths to maximize growth opportunities
- Monitor and analyze key performance metrics, including traffic, conversion, and sales drivers, to inform decisions and continuously optimize channel performance
- Partner with Operations, Demand Planning, Marketing, Sales, and B2C teams to align on forecasting, product offerings, promotions, and execution. Support lead generation efforts in collaboration with Telesales
- Negotiate trade terms and agreements using data-driven insights to deliver mutual value while protecting brand positioning. Maintain strong relationships with key customers and partners
- Work with distributor and channel partners to ensure execution of commercial plans and achievement of KPIs
- Lead regular business reviews with key accounts and proactively monitor competitive activity and industry trends to inform strategy
Skills
- Four-year college degree Business, Marketing, or related field
- 4+ years experience in customer-facing Key/Sales Account Management required, B2B consumer goods preferred
- 4+ years experience in E-Commerce sales
- 2+ years experience selling in the Office Product channel
- Demonstrated ability of proactively interpret digital trends and think criticality to challenge the status quo
- Excellent interpersonal skills and ability to manage relationships with business partners
- Strong analytic and story telling capabilities to diagnose complex business issues, visualize the data, identify the insights, and recommend clear action plans
Benefits
- Competitive Medical, Vision, Dental Benefits
- 401K Package
- Employee Assistance Program
- Hybrid Work Schedule
- Ability to be barista certified
- Tuition Reimbursement
- Performance Development Plans
- Employee Discounts
- Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
- Flexible business casual dress code - jean friendly!
- Free coffee, anytime!
Company Overview