Remote Client Benefits Specialist

AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build a meaningful career while helping families access important supplemental benefit programs. In this role, you will connect with individuals who have requested information about available benefits. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism. Structured training, mentorship, and consistent support are provided so you can focus on developing your skills and delivering a strong client experience. What You’ll Be Doing Meet with clients virtually using Zoom Connect with individuals who have requested information about benefit programs Review eligibility and help determine qualification based on program guidelines Walk individuals and families through available options Answer questions and guide clients through next steps Support clients through onboarding and ongoing communication Maintain accurate digital records and follow-up Why This Opportunity Stands Out Clients have already expressed interest and requested information Your role is to follow up, assess eligibility, and guide—not cold outreach 100% remote — work from anywhere in the United States Flexible scheduling that supports work–life balance Structured training and ongoing mentorship Clear advancement pathways into leadership roles Performance-based bonuses and long-term growth potential Collaborative, mission-driven team culture What We’re Looking For Strong communication and interpersonal skills Organized and comfortable using digital tools Self-motivated professionals who work well independently Experience in customer-facing roles is helpful but not required Individuals motivated by growth and long-term career development

Requirements

Authorized to work in the United States Reliable high-speed internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States About AO Globe Life For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. With a remote-first model built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for individuals across the country.