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[Remote] RCM - Accounts Receivable - Must reside in the United States

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. They are seeking an RCM - Accounts Receivable (AR) Associate to manage and resolve unpaid accounts, ensuring timely and accurate reimbursement for aged accounts to support their mission of empowering lives.

Responsibilities

  • Manage and resolve unpaid accounts with precision and professionalism
  • Drive results by meeting productivity standards while reducing outstanding AR balances
  • Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers)
  • Document all actions and account reviews thoroughly and accurately
  • Identify and report errors, compliance issues and trends to your leader
  • Stay informed on state billing rules, guidelines, and statue of limitations
  • Provide exception support to internal and external customers
  • Handle escalated accounts promptly and report findings as required
  • Other projects and duties as assigned

Skills

  • High School diploma or equivalent experience
  • At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
  • Exceptional communication skills, including oral and written
  • Strong organizational and time management skills
  • Strong attention to detail, and capacity to multitask effectively
  • Proven ability to identify and resolve problems in a timely manner
  • Proficiency in Microsoft Office Suite or similar software applications
  • Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
  • Experience identifying processes and recommending solutions

Benefits

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

Company Overview

  • Upstream Rehabilitation is an outpatient physical therapy provider. It was founded in 2004, and is headquartered in Birmingham, Alabama, USA, with a workforce of 5001-10000 employees. Its website is http://www.upstreamrehabilitation.com/.

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