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[Remote] Senior Business Systems Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Iterable is the leading AI-powered customer engagement platform that helps brands create dynamic, individualized experiences at scale. They are seeking a versatile Business Systems Analyst to bridge the gap between business needs and technological solutions, managing the application portfolio and supporting vendor processes.

Responsibilities

  • You will help manage and rationalize our company application portfolio, ensuring IT has a better understanding of the portfolio at large
  • You'll have visibility into the technical vetting process for all incoming applications, helping us ensure that every addition to the Iterable portfolio is both purposeful and strategically sound
  • You will work with business unit technology leaders to develop capability mapping that helps us understand how our technology portfolio can better support business operations
  • You will support Iterable’s vendor renewal and new vendor processes by representing IT from initial vendor selection to contract approval

Skills

  • 3–5 years of progressive experience in enterprise application portfolio management in a SaaS-heavy environment
  • Expertise in vendor lifecycle governance, ensuring seamless onboarding and secure, decommissioning of applications
  • Proven ability to drive software rationalization and capability mapping efforts
  • Demonstrated ability to work cross-functionally in a fast-moving, growing environment

Company Overview

  • Iterable is an AI-powered communication platform that improves customer retention with its marketing. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.iterable.com/.
  • Company H1B Sponsorship

  • Iterable has a track record of offering H1B sponsorships, with 4 in 2026, 10 in 2025, 6 in 2024, 12 in 2023, 21 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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