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[Remote] Senior Product Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish. As a Senior Product Manager, you will be responsible for shaping Midnight’s product strategy, defining new features, and working closely with cross-functional teams to bring them to market.

Responsibilities

  • Define and drive Midnight’s long-term product vision and ensure alignment with business goals
  • Develop and maintain a strategic product roadmap, prioritizing features and enhancements that deliver the most value
  • Identify opportunities for automation, AI-driven insights, and improved integrations to enhance Midnight’s functionality
  • Own the entire product development lifecycle, from concept to launch, ensuring timely and high-quality releases
  • Work closely with engineering, design, and QA teams to define product requirements and oversee Agile development cycles
  • Translate customer feedback and business needs into clear, actionable user stories and acceptance criteria
  • Drive scalability and performance improvements, ensuring Midnight remains a robust, reliable solution for users
  • Conduct user research and industry trend evaluations to refine Midnight’s market position
  • Work with sales and customer success teams to gather insights and translate customer feedback into product improvements
  • Define and track key product success metrics (KPIs) to evaluate feature adoption and overall product performance
  • Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment
  • Partner with marketing and sales teams to develop go-to-market strategies, product messaging, and training materials
  • Lead internal product demos and executive updates, articulating product progress and key decisions
  • Mentor and guide junior product managers, contributing to a strong product management culture within the organization

Skills

  • 10+ years of product management experience, ideally in SaaS, B2B, ERP, or workflow automation software
  • Technical acumen, with an understanding of APIs, cloud-based platforms, and system integrations
  • Experience leading end-to-end product development, from discovery to launch
  • Proven ability to use data, customer insights, and business strategy to inform product decisions
  • Exceptional leadership and communication skills, with experience managing cross-functional teams
  • Experience working in Agile/Scrum environments, with tools like Jira, Trello, or Asana
  • Experience in print MIS, ERP, or related workflow automation software
  • Leveraging AI as the core of the product development lifecycle
  • Familiarity with AWS serverless architecture, AI-powered automation, or business intelligence tools
  • Strong background in UX/UI best practices, A/B testing, and user journey optimization
  • MBA or equivalent experience in product strategy is a plus

Company Overview

  • Backed by Aquiline Capital Partners and ADIA, Fullsteam is a dynamic and growing team of over 2,100 employees committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. It was founded in 2018, and is headquartered in Auburn, Alabama, USA, with a workforce of 1001-5000 employees. Its website is http://fullsteam.com.
  • Company H1B Sponsorship

  • Fullsteam has a track record of offering H1B sponsorships, with 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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