[Remote] Software Engineering Manager
Note: The job is a remote job and is open to candidates in USA. One Inc is a fast-growing company revolutionizing the insurance industry with its digital payments platform. They are seeking a Software Engineering Manager to lead and grow a team of software engineers, focusing on transforming and modernizing their Digital Payment platform while embracing AI-enabled software development methodologies.
Responsibilities
- As a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiency
- Build a technology team that is inclusive of employees and contractors across multiple vendors and geographic regions
- Effectively manage and coordinate teams working on multiple concurrent projects, ensuring timely progress and high-quality deliverables
- Drive strategic technology initiatives by collaborating with cross-functional teams (Product Managers, Architects, Engineers, SMEs, etc.)
- Work in a consultative fashion to improve communication, teamwork, and alignment across teams inside and outside the organization
- Facilitate design and code reviews for new product development
- Lead and Participate in: Program Increment and Sprint planning; User Story Decomposition and Sizing; Team Member assignment of User Stories and Sprint Tasks
- Facilitate the translation of business requirements into technical designs and develop high-quality code that is both scalable and resilient
- Adhere to coding principles such as SOLID and DRY while applying Secure Coding Standards
- Collaborate with Enterprise Architecture to help develop a microservice architecture which is inclusive of supporting transition states
- Adopt a continuous improvement philosophy to API standards and frameworks. This is inclusive of ensuring that newly developed APIs are fully backward compatible and do not introduce breaking changes
- Lead the implementation of an API Test Automation Framework that is inclusive of Unit Testing and Performance/Load Testing
- Contribute and evolve One Inc’s AI enabled software development methodology
- Guide team members in leveraging AI tools for code generation, refactoring, and documentation, ensuring alignment with secure coding standards and architectural principles
- Remain aware of emerging AI capabilities in software engineering and proactively evaluate and adopt tools that enhance team productivity and platform reliability
- Collaborate with the Security team to maintain PCI compliance of platforms
- Collaborate with Quality Assurance teams to remediate testing gaps and ensure no defects escape to production
- Influence and contribute to end-to-end product architecture and provide feedback on product strategy
- Serve as an engineering leader for escalated client impacting events, while driving issue resolution, and long-term preventive actions
- Respond to production issues in line with SLAs, ensuring quick resolution and communication of incidents
- Troubleshoot production issues by leading engineers to implement fixes while ensuring platform stability and performance
- Provide input into long-range product requirements, best practices, and operational guidelines to improve platform reliability and serviceability
- Create and manage Key Performance Indicators (KPIs) to continuously elevate engineering standards
- Contribute to documenting One Inc engineering best practices while ensuring consistent team adherence
- Continuously monitor platform performance metrics and proactively mitigate potential scalability issues
- Experience leading engineers working with several programming languages, such as C#, .NET Core, Java,PHP and REST API
- Exposure to multiple programming languages and platforms
- Working knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platforms to accelerate coding, improve code quality, and streamline debugging workflows
- Experience in Azure or AWS
- Experience with Cloud Native Architecture, Containers, and Microservices
- Experience in large-scale implementations of cloud-native solutions
- Proficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained Services
- Familiarity with PHP SugarCRM Framework a Plus
- Experience working as a software engineer in insure-tech or fin-tech space, a plus
- Experience in credit card transaction processing, a plus
- Demonstrated success in designing solutions for high volume, scalability, and availability in these domains
- More than 10 years of software development experience
- Ability to independently lead and deliver large, complex projects
- Experience with Agile development methodology (e.g., Scrum)
- Experience with Scaled Agile Framework (SAFe) (desirable)
- Effective Communication: Proficient in written and verbal English communication
- Ability to effectively collaborate across cross-functional teams
- Ability to mentor and coach team members, helping them understand architectural concepts and advancing their technical development
- Foster an inclusive work style, ensuring that the right team members and stakeholders are involved in resolving critical issues
- Build a transparent and open work environment where discussions about issues are encouraged
- Ability to work with cross-functional teams (developers, architects, security analysts) to remediate issues and implement sustainable technology changes
- Involve the right people from various teams to ensure effective and comprehensive issue resolution
- Ability to create and monitor Key Performance Indicators (KPIs) to drive continuous improvement and engineering excellence
Skills
- Excellent technical experience
- Outstanding leadership
- Keen analytical skills
- Strong business insight
- SaaS product development experience
- Experience leading engineers working with several programming languages, such as C#, .NET Core, Java, PHP and REST API
- Exposure to multiple programming languages and platforms
- Working knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platforms
- Experience in Azure or AWS
- Experience with Cloud Native Architecture, Containers, and Microservices
- Experience in large-scale implementations of cloud-native solutions
- Proficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained Services
- 10 years of experience in the Information Technology field
- 3+ years of management experience within software engineering
- Ability to mentor and coach team members
- Ability to work with cross-functional teams
- Ability to create and monitor Key Performance Indicators (KPIs)
- Proficient in written and verbal English communication
- Ability to independently lead and deliver large, complex projects
- Experience with Agile development methodology (e.g., Scrum)
- Familiarity with PHP SugarCRM Framework
- Experience working as a software engineer in insure-tech or fin-tech space
- Experience in credit card transaction processing
- Experience with Scaled Agile Framework (SAFe)
- Ability to travel to Mexico, Canada, California, India, Tennessee
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Stock options
- Commitment to a solid work/life balance
- A policy of promoting from within whenever possible
Company Overview
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