[Remote] Workers' Compensation Claims Specialist (REMOTE - IA, MN, NE, WI)

Note: The job is a remote job and is open to candidates in USA. Holmes Murphy is a leading provider of innovative risk management solutions, and they are seeking a Workers’ Compensation Claims Specialist to join their Creative Risk Solutions team. The role involves managing and resolving Workers’ Compensation claims, ensuring accurate information transmission, and developing consistent procedural matters within claims handling.

Responsibilities

• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information
• Generates checks for indemnity and medical payments daily
• Develops and monitors consistency in procedural matters of claims handling process within CRS
• Willingness to become licensed if required in jurisdiction where claims are handled

Skills

• High school diploma
• 3-5 years claims experience with strong background in Workers' Compensation claims handling
• Active state specific Workers Compensation License required or the ability to acquire license within three months of hire
• Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota
• Proficient knowledge of Workers' Compensation insurance coverage and claims processing procedures
• Ability to adjudicate lost time claims across multiple jurisdictions
• Capacity to quickly learn and adapt to various software programs
• Strong grasp of claims principles, practices, and insurance coverage interpretation
• Ability to contribute to workflows and adhere to compliance requirements
• Prioritize problem-solving
• Actively foster relationships
• Collaborate to deliver impactful solutions and a world-class client experience
• College degree preferred
• Technical designations encouraged, such as AIC and CPCU

Benefits

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us.
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money.

Company Overview

• Holmes Murphy provides property casualty insurance, employee benefits, captive insurance, risk management, and loss control. It was founded in 1932, and is headquartered in Waukee, Iowa, USA, with a workforce of 501-1000 employees. Its website is http://www.holmesmurphy.com/.