Senior Project Manager (Technical Delivery Owner)

Senior Project Manager (Technical Delivery Owner) Full Time | Remote (U.S.) About Bridgetree Bridgetree is a marketing data, services, and technology company that helps clients achieve measurable business outcomes — increased revenue, reduced costs, and greater operational efficiency. We are known for our exceptional client experience, reflected in our world-class Net Promoter Score, and for solving complex problems with data, technology, and creativity. The Opportunity We are hiring a senior, hands-on Project Manager to serve as a delivery owner for critical client initiatives. This Project Manager at Bridgetree is accountable for outcomes. You will own projects end-to-end — from requirements and estimates through delivery, release, and solution performance. You will be expected to lead actively, make informed recommendations, drive clarity where it does not exist, and ensure projects are delivered on time, on budget, and to a high standard of quality. This is a “gold standard” PM role. You will help define and set best practices for how project management is done at Bridgetree. What Success Looks Like A successful Project Manager at Bridgetree:

• Delivers complex technology projects predictably and profitably
• Prevents downstream issues through strong upfront discovery and requirements
• Actively leads clients and internal teams
• Earns increasing decision-making autonomy through sound judgment
• Reduces leadership involvement by owning delivery details and outcomes
• Raises the bar for project management practices across the organization

Key Responsibilities

Delivery Ownership & Client Leadership

• Own the successful delivery of mid-to-large scale technology projects from initiation through completion
• Serve as the primary point of accountability for scope, timeline, budget, and quality
• Lead client stakeholders with confidence, including setting expectations and pushing back when clarity or scope discipline is required
• Proactively identify risks and issues and drive resolution — no surprises

Requirements & Estimation (PM + BA)

• Lead discovery and requirements gathering with clients, architects, and technical teams
• Translate business needs into clear, actionable requirements and user stories
• Partner with architecture and engineering to develop realistic estimates and delivery plans
• Take accountability for the quality of requirements and the accuracy of estimates

Project Planning & Execution

• Build and manage detailed project plans across discovery, design, build, test, and release phases
• Actively manage resources, dependencies, risks, and milestones
• Lead stand-ups, working sessions, and milestone reviews
• Coordinate across onshore, nearshore, and offshore teams as needed

Technical Project Management Manage technology-driven initiatives including:

• Web and application development (.NET)
• API and system integrations
• Data flows and transformations
• Cloud and platform implementations (e.g., Azure)
• Facilitate effective communication between business stakeholders and technical teams
• Ensure the right solution is being built — not just that work is getting done
• Vendor transitions and platform replacements

Quality, Release & Financial Management

• Partner with QA to plan and execute testing and UAT
• Coordinate production releases and client sign-off
• Manage project financials including budget tracking, burn rate, forecasting, and invoicing
• Provide clear, concise project health updates to leadership

Practice & Continuous Improvement

• Help define and refine project management best practices at Bridgetree
• Contribute to standardization across projects and PMs
• Leverage AI tools extensively to improve planning, documentation, communication, and delivery efficiency
• Support the evolution of AI-enabled project management workflows over time

Decision-Making & Autonomy This role is decision-driven, not permission-driven. Initially, you will bring forward recommended approaches and next steps for leadership alignment. As you demonstrate strong judgment, ownership, and results, you will be given increasing autonomy to make delivery decisions independently and keep leadership informed. Required Experience & Qualifications

• 8+ years of experience leading end-to-end delivery of complex, client-facing technology projects
• Proven success owning scope, timeline, budget, and outcomes — not just reporting status
• Strong experience with system integrations, APIs, and modern application development
• Deep understanding of SDLC and Agile/Scrum methodologies
• Comfort operating in environments with ambiguity and evolving requirements
• Ability to lead confidently across technical and non-technical stakeholders
• Experience working with distributed teams
• High level of personal accountability, organization, and problem-solving ability

Desired Experience

• Background in consulting or professional services environments
• Experience building or improving PM standards and practices
• PMP or equivalent certification
• Experience supporting marketing, data, or digital platforms
• Strong working knowledge of AI tools used for project delivery and productivity
• Experience with a marketing services provider, marketing communication platforms, ESPs, is a plus

Core Values Alignment Success at Bridgetree is closely tied to how you show up. The ideal candidate demonstrates:

• Passion for winning for clients and delivering meaningful outcomes
• Ownership & accountability for work, decisions, and results
• Integrity in doing what’s right and owning mistakes
• Being here to help teammates and clients succeed
• Excellence as a habit, not a slogan
• Creative problem solving in the face of complexity

Additional Information

• Fully remote role (Candidates within driving distance to Charlotte, NC are preferred)
• Minimal travel required
• Reports to the Vice President of Operations