Senior Technical Writer I
Job Description
The Senior Technical Writer I is responsible for maintaining and developing user manuals and technical guides. They are expected to make decisions on how to best develop our documentation, while also coaching newer team members. The overall accuracy of written technical content largely falls under the Senior Technical Writer’s responsibilities. This is a full-time position with remote opportunities available.
Responsibilities
Creating clear and concise original technical content; frequently taking highly abstract concepts and grounding them in relatable language Reviewing content changes submitted by the writing team, as well as external authors, with an emphasis on technical accuracy, leaning on subject matter experts as needed Overseeing the writing team’s ticketing workflow, ensuring product changes are properly reviewed and follow up tasks are created Taking lead roles on projects of moderate complexity Independently balancing writing team tasks with cross-divisional initiatives Overseeing content organization, advising other writers on strategies and approaches for document presentation Collecting audience feedback on our documentation to update existing content and develop new content ideas Coaching new team members on writing best practices Managing and administering written content delivery platforms, such as version control systems Working with management to develop and enforce department policies and standards Performing any other duties as assigned by documentation leadership Must complete Ignition Core Certification within a month of hire; preferably able to pass Gold Certification within six months of hire
Requirements
Bachelor's degree in Technical Writing, English with a technical writing emphasis, or Computer Science degree/equivalent certificate highly preferred 4+ years of experience in a technical writer position Experience with written content editing software: Word, Confluence, Framemaker, etc Experience with Markdown, or similar markup languages Familiarity with a coding language (Python, Java, C++, etc.) Familiarity with Git Familiarity with CSS Positive interpersonal communication skills
About Us
Who are we? Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance Paid Time Off: Receive paid holidays, vacation, and sick time 401k with Match: Save for the future with our company-matching 401k program World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire Additional Information At this time, we are unable to offer employment for individuals located outside of the United States and/or those who require sponsorship for employment visa status (e.g., H-1B visa status). We know you've got a lot of options when seeking an employer where your skills and talents will shine, so we really appreciate that you considered us. Inductive Automation, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, and status as a protected veteran or individual with a disability. Verification of US employment eligibility required.