Special Education Onboarding Specialist (Virtual; Remote)

Company Summary Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service. Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don't have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee. At Learning Network, you'll be a part of something special. You'll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You'll do this amongst a supportive community of people who care. In return, you'll care. You'll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You'll achieve your goals and play nicely in the sandbox with others while doing it. We don't do drama, and neither should you. Working at Learning Network isn't for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it's an incredibly rewarding experience. Impact & Why This Matters In a world where too many students feel misunderstood, underserved, or lost in the system, you will help them smoothly transition into our program and inspire success from the very start. Every compliant, thoughtful, and thorough onboarding experience you lead is more than a process: it's the foundation that ensures a student receives the support, services, and belief they need to succeed. This isn't paperwork. It's life-shaping work behind the scenes, ensuring every student begins with a plan, a team, and a path that truly reflects who they are, what they need, and what they are capable of becoming. Purpose You will be the force that transforms complex intake documentation into a clear, compliant, and seamless start for every student we serve. Through precision, ownership, and a deep understanding of both student needs and Special Education requirements, you will ensure every student's transition is accurate, complete, and set up for success from day one. Your work will create confidence for families, clarity for teachers, and continuity of support for students—ensuring nothing is missed, delayed, or misaligned. By balancing compliance with compassion and structure with care, you will help unlock stronger outcomes for students who rely on us to get it right from the very beginning. Role Overview This is an intensively detailed, compliance-driven, and cross-functional role where your impact will be felt in every student transition, every family experience, and every successful start. Your success depends on precision, follow-through, and the ability to manage complexity with care. You will coordinate across families, teachers, records teams, and service providers to gather, verify, and organize intake documentation, ensuring each student with an IEP is set up for success from day one. It demands extreme ownership, lightning responsiveness, and joyful persistence because when you do this work well, students transition seamlessly, families feel confident and supported, and teams are fully prepared to deliver services aligned to each student's needs. Core Responsibilities

• Build accurate, complete, and compliant student onboarding records that reflect each student's unique needs, services, and history.
• Transform complex intake documentation into clear, organized, and actionable records that support a smooth transition into services.
• Maintain meticulous records and documentation to ensure nothing is missed and all compliance standards are upheld during onboarding.
• Proactively coordinate with families, records teams, service providers, and school staff to gather complete and accurate information.
• Identify gaps, inconsistencies, or risks early in the onboarding process and take action to resolve them before they impact student services.
• Uphold a consistent standard of excellence across all onboarding documentation, transfer processes, and initial meetings.

Essential Duties

• Serve students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting.
• Personally own the intake and onboarding process for students with IEPs, ensuring all documentation is accurate, complete, and aligned with state and federal requirements.
• Establish and maintain strong, proactive communication with families—particularly within the first weeks of enrollment—to guide them through the transition process and ensure clarity, confidence, and support.
• Schedule and facilitate transfer and initial special education meetings, ensuring all required documentation is completed accuratel