V104- Intake and Logistics Coordinator
Intake And Logistics Coordinator We are seeking a detail-oriented and highly organized Intake and Logistics Coordinator to support us in a fast-paced custom manufacturing environment. This role serves as the critical bridge between clients, the internal design team, and the production pipeline, ensuring every order moves forward smoothly and accurately. The selected candidate will manage incoming orders, coordinate design files, and support quoting and logistics while maintaining clear, professional communication at every stage. This position is ideal for someone who thrives in process-driven work, enjoys problem-solving, and takes pride in accuracy and follow-through. If you are motivated by structure, collaboration, and delivering a seamless client experience, this role offers meaningful daily impact.
- Monthly Compensation Range: from $1,150 USD to $1,220 USD.
Responsibilities include, but are not limited to:
- Identify exceptions that require custom factory quotations
- Communicate material details and shipping estimates to clients based on provided data
- Triage leads and ensure accurate intake through internal systems
- Manage incoming client orders, requests, and design assets
- Ensure all deliverables meet quality and accuracy standards before advancing stages
- Maintain accurate records and status updates within project management tools
- Move files efficiently through the production pipeline
- Generate quotes using an online pricing calculator for standard orders
- Act as the main point of coordination between clients and the design team
Requirements:
- Location: Remote
- Work Schedule: Monday to Friday from 09:00 a.m. to 06:00 p.m. EST. Flexibility for earlier schedules is a plus
Language Requirements:
- Portuguese strongly preferred (most of the team communicates in Portuguese)
- English proficiency is mandatory
Software and Tools:
- HappyFox Helpdesk
- Trello for project management
- Google Workspace
- Google Spreadsheets
- Google Meet
Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Portuguese Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.