Virtual Assistant- Dispatcher for LA Hauling

About LA Hauling LA Hauling is a dynamic logistics network dedicated to connecting carriers, shippers, and brokers across the Southeast. We specialize in providing reliable cargo van capacity for local, regional, and last-mile loads, ensuring on-time delivery through our network of vetted, MC-authorized, and fully insured carrier partners. In addition to freight services, we offer comprehensive back-office support, including invoicing, compliance, IFTA filings, and bookkeeping, empowering owner-operators and small fleets to concentrate on their core operations. Our mission is to deliver efficient and dependable freight solutions while fostering strong relationships within the logistics community. Job Title: Virtual Assistant - Dispatcher We are seeking a highly organized and proactive Virtual Assistant (VA) to join our team and manage dispatch operations for our growing freight network. This role is crucial for ensuring smooth communication and coordination between our drivers, shippers, and brokers, contributing directly to our commitment to on-time delivery and client satisfaction.

Responsibilities

The Dispatch Virtual Assistant will be responsible for a range of tasks, including but not limited to:

• Load Coordination: Efficiently matching available cargo van owner-operators with incoming freight loads (local, regional, last-mile).
• Communication Management: Serving as the primary point of contact for drivers, shippers, and brokers, providing timely updates and resolving any issues that may arise.
• Scheduling and Tracking: Managing dispatch schedules, tracking shipments, and ensuring adherence to delivery timelines.
• Documentation: Assisting with the preparation and management of necessary dispatch documentation, such as bills of lading and proof of delivery.
• Problem Solving: Proactively identifying and addressing potential delays or complications in the dispatch process.
• Data Entry: Maintaining accurate records of loads, driver availability, and communication logs.
• Support: Collaborating with the LA Hauling team to optimize dispatch processes and enhance overall operational efficiency.

Requirements

• Proven experience in dispatching, logistics coordination, or a similar role, preferably within the freight or transportation industry.
• Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in using dispatch software, logistics platforms, and standard office applications (e.g., Google Workspace, Microsoft Office).
• Ability to work independently and remotely, demonstrating strong self-motivation and time management.
• Reliable internet connection and a suitable home office setup.
• Problem-solving aptitude and the ability to make quick, informed decisions under pressure.

Preferred Qualifications

• Familiarity with the Southeast U.S. logistics market.
• Experience working with owner-operators and independent contractors.
• Knowledge of IFTA filings and compliance is a plus.

How to Apply

If you are a dedicated and experienced dispatcher looking for a remote opportunity to contribute to a growing logistics network, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for LA Hauling. Include examples of how you have successfully managed dispatch operations or resolved logistical challenges in previous roles.