VP, Project Delivery
About Us: Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview: The VP of Project Delivery is primarily responsible for developing and directing Thrive’s Project Delivery organization. The VP serves as an experienced escalation point as well as the strategic thought leader for the Department. They will need to drive their team to success through clear forward thinking, resource capacity management, and leading continuous improvement initiatives. This includes defining, planning, tracking, and managing department KPIs, OKRs, and strategic initiatives. Applicable initiatives will be a mix of Project Management Office improvements and cross-functional process implementations. The VP will have control oversight of the divisions of labor, staffing needs, and budgeting. The ideal candidate needs to possess strong management development skills and have experience in managed services, technology solutions, and growing professional services departments. Exceptional communication and organizational skills are necessary to navigate escalations, gain stakeholder confidence, and develop solutions quickly. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and front-line staff. The ideal candidate must be able to manage change and take active leadership in timely decision making. Primary Responsibilities: Drive continuous improvement of Project Delivery through data analysis, strategic initiative business cases, and cross-functional leadership Monitor and influence company Big Rocks, Objectives, and Key Results to achieve Thrive Goals Serve as an internal and external escalation point to ensure projects are delivered in a manner that exceeds client expectations Facilitate standardization of project delivery design to communicate effectively, mitigate risk, and meet customer timeframes Develop Project Delivery Directors and Managers by communicating Thrive standards, training on new and existing processes, and leading by example Qualifications: Minimum Advanced experience (10+ years) in project management and/or professional services Advanced experience (10+ years) in personnel management and development Experience implementing managed services and information technology solutions Skilled in data analysis, continuous improvement, process definition, and organizational design Solid understanding of common technologies: cloud migrations, networking, cyber security, office buildout/moves, and disaster recovery Technical understanding of Thrive approved technologies included but not limited to: Office 365, Intune, and Entra ID Microsoft Server OS Private Cloud Public Cloud (Azure) Networking (Firewalls, Switching, Access Points) Disaster Recovery Backup technology Cyber Security Tools (Web/Mail Filtering, Endpoint Protection) Preferred Project management certification (PMP, CAPM, Prince etc.) Experience using ServiceNow (or other project management software) Experience in ITIL methodology and change management processes Willingness to improve team process and contribute to team and company initiatives