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WFH Customer Support Agent (Entry Level)

Work from home Full-time role Hiring

Join Us and Make a Difference: Remote Client Representative Company: AO Location: 100% Remote Are you enthusiastic, dependable, and passionate about helping others? We’re seeking friendly, service-driven individuals to join our growing remote team and support our valued clients. At AO, this is more than a job—it’s a purpose. Our mission: To protect every child and serve all working people. In this role, you’ll help families make informed decisions while building trust and delivering meaningful support—all from the comfort of your home.

About the Role

This position blends customer service with consultative sales. You’ll connect with clients who have requested information, guide them through their options, and provide solutions that meet their needs. We approach sales as an extension of customer service—focused on education, trust, and long-term relationships, not pressure. ✔ No cold calling – clients request information ✔ No high-pressure sales – service comes first ✔ Full training and mentorship provided What You’ll Do Serve as a primary point of contact for client inquiries Build relationships through clear, supportive communication Educate clients on available benefits and coverage options Assist with applications and enrollment Maintain a high level of professionalism, empathy, and integrity What We’re Looking For Strong communication and active listening skills Positive, professional attitude with a desire to help others Self-motivated and able to work independently Coachable and open to ongoing development Team-oriented mindset in a remote environment No prior experience is required—we value attitude, work ethic, and consistency over background. What You’ll Gain Flexible Schedule + Weekly Pay Create a schedule that works for your life while earning consistent, performance-based income. 100% Remote Work Work from anywhere—no commute, no geographic limits. Ongoing Training & Mentorship Weekly virtual sessions led by experienced leaders focused on communication, service, and growth. Comprehensive Benefits Company-provided life insurance Health insurance reimbursement

Career Growth Opportunities

Advance into leadership roles based on performance, not tenure. Why AO? We are built on service, stability, and purpose. Our team thrives in a supportive, growth-focused environment where your work directly impacts families—while you build a flexible, long-term career. Next Steps All interviews are conducted via Zoom video conferencing for your convenience. If you’re ready to make an impact, grow professionally, and build a meaningful remote career, we’d love to connect. 👉 Apply today and start your journey with AO.

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