Accounts Receivable Analyst II - US Based Remote
PRIMARY FUNCTION: To maximize the Company’s cash flow and revenue through the timely collection and resolution of outstanding complex corporate, non-corporate, referral and vendor receivables for all service divisions while maintaining a high collection efficiency rate. MAJOR DUTIES AND RESPONSIBILITIES Identifies and contacts corporate clients, transferees, brokers and suppliers regarding outstanding receivables to obtain payment or to determine reasons for non-payment. Researches payments, billings and analyzes open receivables to provide accurate information to clients/vendors/brokers/customers and internal personnel. Provides documentation and explanations accordingly as needed to resolve open receivables. Provides collection profiles, trends and analysis regarding status of assigned portfolio of accounts monthly and/or on an as needed basis. Exercises sound fiduciary judgment in recommending settlements, write off and negotiating partial payments with debtor. Work internally with Cartus legal team. Work closely with an outside collection agency on non-payment debtors. Acts as a liaison within Cartus to communicate and escalate Client/customer/broker/vendor/referral collection issues and coordinate resolutions. Ability to escalate when necessary within Cartus based on individual debtor. Work with Cash Applications team to ensure payments are applied correctly and timely. Analyzes unapplied/unidentified and on account cash balances, request proper application of funds. Prepares ongoing reports of outstanding receivables for distribution for various types of receivables to senior management teams. Prepare and distributes monthly/daily/weekly statements. Ability to prepare Write Offs, Revenue Adjustments, Check Requests, knowledge of funding process. Assists cross functional teams (Billing, AP, GL, Operations, Client Services, and Supply Chain) on an as needed basis to resolve pending issues. Maintain clear, concise current documentation, correspondence and follow up activities performed on a regular basis. Interact globally with written and verbal communication. Participate on special task teams and projects. Recommend process improvements. QUALIFICATIONS/SELECTION CRITERIA: Minimum of three years collections experience Minimum of two years college or equivalent work experience required. Thorough understanding of debit/credits, reconciliation and the collections process Proficiency with Atlas, Oracle, Hem, HEX, Workbench Billing, Onbase Excellent oral and written communication skills required Proficient in Access, Word, and Excel. Demonstrated skill in managing/balancing multiple priorities Working under pressure Ability to multi task Knowledge of relocation industry a plus KEY DIMENSIONS: Work independently Follow up skills Analytical Skills Attention to detail Global Communication Skills(written & verbal) Customer/Client Driven Deadline Oriented Flexibility Influencing Planning/Organizing Teamwork Technical/Functional Knowledge and Skills Cartus is leaning into its essence, Where Mobility Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®<