ePayment & Fraud Analyst
Location: Northridge - California, USA Job Family: Marketing Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: P3 Job ID: R-51458-2026 Description & Requirements About the Role ePayments play a vital role in how we interact with our consumers and sits at the heart of our eCommerce business. As an ePayments & Fraud Analyst, you’ll help drive sustainable growth while safeguarding Harman against fraud in the US market. You’ll be part of Harman’s Global ePayments & Fraud team and report directly to the Global ePayments & Fraud Manager. This is a highly collaborative role with significant impact across the organization.
What You Will Do
- Support daily ePayments operations, including payment processing and fraud detection.
- Monitor and analyze sales transactions to identify suspicious activity, and report on key ePayments and fraud KPIs (weekly, monthly, and ad hoc).
- Identify vulnerabilities, trends, and improvement opportunities across our fraud and payment ecosystem.
- Manage investigation requests from law enforcement in partnership with Legal and Data Protection teams.
- Liaise with external payment service providers (e.g., Adyen, PayPal, Klarna).
- Drive continuous process improvements to enhance performance and reduce risk.
- Collaborate closely with internal stakeholders to optimize payment flows and mitigate risk across markets.
- Review declined transactions and work to reduce false‑positive declines.
- Handle dispute and chargeback processes efficiently.
What You Need
- Bachelor’s degree with strong analytical thinking skills.
- Minimum of 2 years’ experience in payments and/or fraud management within a high-volume, online, consumer-facing environment.
- Familiarity with risk and payment management tools.
- Strong analytical skills and proficiency in Excel.
- Naturally curious with a strong desire for learning and growth.
- Positive, proactive, and solution-oriented mindset.
- Excellent communication and interpersonal skills
- Fluency in written and spoken English
What Makes You Eligible
- Willing to travel up to 5% domestically and internationally.
- Willing to work from a home office anywhere in the USA.
- Flexibility to collaborate with colleagues across multiple time zones (Europe, Brazil, U.S. East/West Coast)
- Successfully complete background investigation and drug screen as a condition of employment.
What We Offer
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
- “Be Brilliant” employee recognition and rewards program.
#LI-EC1 #LI-REMOTE Pay Transparency $ 84,750 - $ 124,300 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.
Benefits
HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make t