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L2/L3 Production Support- ONLY W2

Work from home Full-time role Hiring

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Anveta Inc, is seeking the following. Apply via Dice today! Job Title: L2/L3 Production Support Introduction Hands-on L2/L3 production support, PL/SQL expertise, and demonstrated ownership of RCA and Eagle data workflows. As an L2/L3 Production Support team member, you will play a vital role in providing deep hands-on support for critical systems such as Eagle STAR Performance and Reporting and Eagle PACE Data Management. Your expertise in PL/SQL and demonstrated ownership of root cause analysis and Eagle data workflows will be essential in ensuring the smooth operation of these systems within investment or asset management firms.

Responsibilities

  • Provide L2/L3 production support for Eagle STAR Performance and Reporting and Eagle PACE Data Management systems
  • Manage incident resolution, root cause analysis, batch and job monitoring, data validation, and release support
  • Utilize Oracle SQL or PL SQL for data analysis and troubleshooting
  • Understand and work with the Eagle data model
  • Support business users and coordinate with development and infrastructure teams
  • Work in onshore offshore delivery models

Requirements: Required Skills:

  • Strong hands-on experience in Eagle STAR Performance and Reporting and Eagle PACE Data Management
  • Expertise in PL/SQL
  • Demonstrated ownership of root cause analysis and Eagle data workflows
  • Experience in incident management, batch and job monitoring, data validation, and release support
  • Proficiency in Oracle SQL or PL SQL for data analysis and troubleshooting
  • Knowledge of the Eagle data model

Preferred Skills:

  • Domain exposure to security master, pricing, corporate actions, portfolio transactions, and performance measurement
  • Experience with FactSet, Eagle Accounting, or performance attribution environments
  • Experience working with time weighted return calculations

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