Market Research Analyst

Opensignal is the leading global provider of independent insight and data into network experience and market performance. The Analyst will join the Client Analytics & Insights team, providing advisory services that turn proprietary data into market insights for clients, while developing actionable recommendations and ensuring high levels of client satisfaction.

Responsibilities

• Develop and execute novel and complex analysis that leverages Opensignal's proprietary data and other in-house data sets
• Apply tools such as Excel, SQL, and R to extract useful data, create reports, and ultimately deliver client insights
• Serve as an industry expert by researching and analyzing key industry trends, events, and players
• Tell stories with data – starting from a detailed examination of data, develop compelling narratives about market trends and implications for our clients
• Develop and deliver client presentations, contributing independently to creating PowerPoint presentations for in-person and remote delivery
• Engage deeply with your assigned clients by delivering regular reports, responding to ad-hoc requests, and proactively identifying risks and opportunities
• Support relationships with assigned clients to ensure high levels of client satisfaction, support contract renewals, and drive sales of new products
• Partner with sales and marketing to communicate Opensignal's capabilities, product suite, and market insights to clients and prospects
• Understand and anticipate client needs to drive research, product development, and client priorities
• Evaluate the methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy

Skills

• 1-2 years of experience in business analysis, data analysis, market research, or management consulting
• Experience planning and executing novel analysis of diverse data sets
• Excellent critical thinking and problem-solving skills
• Proficiency with Excel and SQL, R, or VB for analysis of big data
• Client service experience or experience supporting diverse internal stakeholders
• Strong business writing and presentation development skills
• Strong oral presentation skills and the ability to think on your feet
• Experience working cross-functionally to achieve objectives
• Demonstrated ability to thrive in fast-paced and unstructured environments

Benefits

• Competitive compensation packages including a long-term equity program
• Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work)
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous Paid Time Off including: holiday allowance including Flexible vacation time, flexible sick leave, parental leave, half day summer Fridays, and the opportunity to work from abroad
• Charity matching and time off for community volunteering and DE&I program/committees.
• Regular virtual and in-person events and social
• Flexible approach to work-life balance, operating in a remote-hybrid way
• We’ll help you get set up with the essentials you need to work from home or the office

Company Overview