[Remote] Quality Assurance Specialist - Remote
Note: The job is a remote job and is open to candidates in USA. Centro Benefits Research is expanding its team due to tremendous growth and increasing demand for services. The Quality Assurance Specialist will perform regular audits related to service and renewal work, ensuring timely completion of all components in the implementation process.
Responsibilities
- Monthly operations audits
- Pull and process reports relates to sales, group renewals, or broker partners
- Data maintenance and keeping particular fields up to date
- Various ad hoc reports
- Assist Quality Assurance Analysts with proposal audits during peak periods
- Correct items in database while working with consultants and other departments
- Terminate policies and accounts in systems based on paperwork received
- Additional responsibilities assigned by management
Skills
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Must be self-motivated and disciplined
- Positive, upbeat attitude
- Ability to thrive in fast-paced environment
- Proficient in Microsoft Excel, required
- Bachelor's degree in Finance or Business, preferred
- Experience in health insurance environment, helpful but not necessary
- Familiar with database applications, a plus
Benefits
- Variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance
- Eligible employees health, wellbeing, retirement, and other financial benefits
- Paid time off
- Overtime pay for non-exempt employees
- Robust learning and development programs
- Reimbursement of job-related expenses per the company policy
- Employee perks and discounts
Company Overview